Privacy Policy
Privacy Policy
Policy Statement
Pup Boutique is committed to maintaining your privacy and will handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we manage your personal information.
Collection, Use, and Disclosure
We collect personal information directly from you through various means, including telephone, email, and our website. This information may include your name, address, telephone number, email address, and details about your pet(s) and their care. If you choose not to provide certain personal information, we may be unable to offer you specific services or information.
When you visit our website, we may collect data such as your browser type, operating system, referring site, IP address, pages accessed, and download information. This anonymous statistical data is used to improve our services and cannot personally identify you.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies independently.
The types of personal information we collect include:
- Details of your pet(s), including health information and care requirements.
- Booking information, such as dates and services requested.
- Your contact details and payment information.
- Communications between you and Pup Boutique.
We use your personal information for purposes including:
- Processing bookings and service requests.
- Understanding any special requirements your pet(s) may have.
- Providing booking confirmations and updates.
- Verifying your pet(s)’ vaccination status.
- Addressing feedback or complaints.
- Assisting veterinarians with any health care needs of your pet(s).
- Answering your inquiries.
- Developing, improving, and marketing our products and services.
We may disclose your personal information to:
- Entities as required or authorized by law (e.g., law enforcement agencies, courts).
- Veterinarians or emergency personnel in the event of a medical emergency.
- Business associates and service providers for purposes directly related to the primary purpose of collection.
- Professional advisors and contractors (e.g., IT consultants).
- Others with your consent.
Securing Your Personal Information
Our team is trained to handle your personal information responsibly. We implement security measures, including secure passwords and physical, network, and computer security protocols, to protect your data from unauthorized access, disclosure, loss, misuse, and alteration. We take reasonable steps to destroy or permanently de-identify personal information that is no longer required.
Accuracy and Access to Personal Information
We strive to ensure that the personal information we hold is accurate, complete, and up-to-date. If you believe any information is incorrect, please inform us. You may request access to your personal information by submitting a written request with proof of identity. We will respond within a reasonable timeframe and may charge a reasonable fee for providing access.
Contact Us
If you have any questions or concerns about our privacy policy or wish to access or amend your personal information, please contact Pup Boutique at:
Phone: 0413 535 131.
Email: admin@pupboutique.com.au
Address: Shop 3/617-621 Lower North East Road Campbelltown SA 5074
By engaging with our services, you consent to the management of your personal information as outlined in this Privacy Policy.